Would you like to start a return?

For returns, please always use our returns portal. There you can register your return and receive all further information about the return shipment.

Registering via the returns portal is required for the correct assignment and fast processing of your return.

To the returns portal

If you register your return via our returns portal, we record your return shipment and also process it as a withdrawal as part of our returns process.

In this case, you do not need to fill out this form additionally. The form serves the legally required option of submitting a declaration of withdrawal electronically. However, it does not replace registering your return via our returns portal.

Electronic declaration of withdrawal

For returns, please use our returns portal. If you register your return there, you do not need to fill out this form additionally. You can use this form if you would like to submit your declaration of withdrawal electronically regardless of that.

Contact form

Is something on your mind or do you have questions? Let us know via the contact form below and we will be happy to help. Alternatively, you can also send an email to support@straede.cc.