Germany
Within Germany you will receive your package free of charge within a few working days for orders over €40. Otherwise we charge a shipping fee of €3.50 per order. We use DHL for shipping.
If you have any questions about our shipping conditions, please feel free to contact us!
EU + Switzerland + Other countries
We use DHL for shipping. Please find the following shipping fees depending on the order value in €.
Country |
under €100 |
€100–200 |
over €200 |
| EU Zone 1* | €7.90 | €5.90 | free shipping |
| EU Zone 2** | €12.90 | €9.90 | free shipping |
| Europe outside the EU | €19.90 | €19.90 | €19.90 |
| Switzerland & Liechtenstein | €25 | €25 | €25 |
| Rest of the world | €35 | €35 | €35 |
* EU Zone 1: Austria, Belgium, Czech Republic, Denmark, Spain, France, Italy, Luxembourg, Netherlands, Poland
** EU Zone 2: Bulgaria, Cyprus, Estonia, Finland, Greece, Croatia, Hungary, Ireland, Lithuania, Latvia, Malta, Portugal, Romania, Sweden, Slovenia, Slovakia
Return Shipping and Costs
You can register your return and receive your return label via our returns portal. The return costs will be deducted from your refund and are tiered by delivery country:
Country | Return costs |
| Germany | €3.90 |
| EU Zone A* | €6.90 |
| EU Zone B** | €9.90 |
| EU Zone C*** | €13.90 |
| Switzerland & Liechtenstein | prepaid label included with your delivery |
* EU Zone A: Austria, Belgium, Bulgaria, Estonia, Finland, France, Ireland, Croatia, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Czech Republic, Hungary
** EU Zone B: Denmark, Italy, Latvia, Lithuania, Romania, Sweden, Spain
*** EU Zone C: Greece, Malta, Portugal, Cyprus
For orders from Bulgaria, Czech Republic, Denmark, Hungary, Poland, Romania and Sweden, return costs are charged in the respective local currency – the amount may vary from the euro value due to exchange rate fluctuations.
You can alternatively organise the return at your own cost. The shipping risk until receipt of the goods as well as any postage and insurance costs are borne by you. Processing may take longer without the use of our return label.