You automatically collect points with every order, even if you order as a guest. The points will be credited to your account as soon as you log in to our login area for the first time. Please use the email address you used to place the order when logging in.

For every € you spend, you'll receive 10 points. In addition to orders, there's another way to collect points through our referral program. You can find more information here .

The points will be credited to you 50 days after your purchase, so that any returns can be taken into account.

You can view your points balance in your customer account . Simply log in to our website with the email address you used when placing your order.

Your points remain active for 365 days after activation. Depending on your spending and activity, you can advance to a higher or lower level at any time.

You will receive your birthday gift via email. You can specify your birthday in your customer account .

By collecting points, you reach various loyalty levels. Upon reaching a level, you unlock benefits that you can use through your customer account . We'll also inform you about your benefits via email.

You can simply log in to our website with the email address you used for your order. No password is required: A one-time code will be sent to your email address to log in.

Once you reach a level, your codes will be visible in your customer account and will also be sent to you via email.

This depends on the code. Our codes are valid for 14 to 365 days.

It doesn't matter whether you're ordering as a guest or have already logged in. Your points will be activated the first time you log in and will be visible in your account . Please use the email address you used when placing your order.

Returned items will be deducted from your points. You only receive points for items you keep.